Corporate Performance Management

Corporate Performance Management is a set of management and analytic processes that enables the management of an organization’s performance, to achieve one or more pre-selected goals.

Often, executional challenges have forced organizations to take a closer look at bridging the gaps between the strategy and implementation. Business Performance Acceleration can only happen when the business performance systems are well-oiled, seasoned and fine-tuned to accelerate power performance.

Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs to evaluate their success at reaching targets. A Business Metric is a quantifiable measure that is used to track and assess the status of a specific business process. Every area of business has specific metrics that should be monitored – marketers track campaign and program statistics, sales teams monitor new opportunities and leads, and executives look at big picture financial metrics.

At GSC we have developed a structured approach to the measurement on how the Organization executes its strategic vision. It is important that everyone involved in the company strategy agrees on what the strategy represents and how its variations are interpreted.

Traditional performance measures are insufficient to gauge performance and guide organizations in today’s rapidly changing, complex economic landscape. Organizations need to link performance measurement to strategy, and must measure performance in ways that both promote positive future results and reflect past performance.

It is extremely important to have the right framework to define, monitor and make changes to the strategic objectives through well-defined tools and techniques, to continuously monitor strategic performance. The Balance scorecard presents managers with four different perspectives from which to choose measures.

Balance score card complements traditional financial indicators with measures of performance for customers, internal processes, and innovation and improvement activities.

Organizations that have successfully implemented the Balanced Scorecard have achieved remarkable transformations in their financial performance, in many cases vaulting to the top ranks in their industry groups.

At GSC, we use BSC approaches on performance management extensively, and have customized the framework to suit individual needs of the organization. Specifically, we have:

• Developed and deployed scorecards using existing infrastructure.
• Managed and displayed data and drawn insights pertinent to the balanced scorecards.
• Facilitated analysis of measurements to facilitate prompt corrective action.